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Shipping Info .....

We ship all products via FedEx, UPS, and USPS, unless other special shipping requests are made. Products are typically shipped within 24 to 48 hours of your order. You can expect delivery of your products within 5 to 7 business days. Products requiring additional processing times may take an additional 2 to 3 weeks for delivery, depending on the backlog of orders. The expected shipping times have been posted with each product in our virtual catalog. Please review the following map for average transit times to your location.

Shipping Transit Schedule Map
Number of Transit Days
This map illustrates service schedules as of August 2004.


Shipping Rates: Domestic

Standard Shipping

Standard shipping rates for products shipped within the contiguous United States:

Products selected for Free Shipping, and shipped within the contiguous United States:

Three-Day Shipping

Two-Day Shipping

One-Day Shipping

Shipping Rates: International

International Shipping Terms and Conditions

Please read the following terms and conditions carefully to avoid additional charges or delayed delivery of your order.

  • Product Pricing and Exchange Rates: All prices listed are in U.S. dollars. When the customer pays by credit card, the credit card company will calculate the exchange rate and include it in the customer's monthly statement.
  • International Addresses: The customer must provide a street address for shipping.
  • International Shipping Fees, Import Duties and Taxes: All international shipments will be charged shipping costs calculated by weight and destination. Our prices do not include customs fees, taxes and tariffs. Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. The customer is solely responsible for any customs clearance fees; we have no control over these charges and cannot predict what they may be.
  • International Returns or Packages Refused: If the package(s) is returned to us because of an address error made by the customer, the customer refuses the package, or the items ordered are not allowed into the country by customs, the customer will be responsible for the shipping cost billed to us for the return of the package. If the return to shipper cost is greater than the cost of the goods ordered, we will instruct the delivery company to abandon the order, and there will be no credit to the customer for the order. If the package is stopped by customs because items ordered are not allowed into the country and the package is abandoned, there will be no credit to the customer for the order.
  • Your Country's Custom and Import Policies: It is important for the customer to become familiar with the customs policies for the customer's country before ordering. Customs regulations vary greatly by country and lack of knowledge regarding the customs rules governing the country the customer is importing to can result in the order incurring high import duties, delivery being delayed, or returned to us. It is the customer's responsibility to check with the customs office to see if the customer's country permits the shipment of our products. Additionally, when ordering from us, the customer is considered the importer of record and must comply with all laws and regulations of the country in which the customer is receiving the goods. Any fees charged to us due to non-compliance with the customer's country's laws and regulations will be charged to the customer as the importer of record. If an item(s) is returned to us due to non-compliance issues with said laws and regulations, a refund will be issued for the merchandise only, minus 15% of the value of the order as the re-stocking fee, and any other charges incurred such as quarantine fees, shipping fees or warehousing fees assessed by customs in the importer's country.

International Shipping Now Available!

We have partnered with Bongo International to service our customers worldwide!

Bongo International provides our customers with their very own U.S. address. Once you have a U.S. address, you will be able to make purchases with us as well as other U.S. based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

bongoRegister with Bongo and receive a U.S. shipping address.

bongoEnter the Bongo address as both your billing and shipping address.

bongoUse the credit card that you have on file with Bongo as the payment method.

bongoOnce the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click Below to Get Started:

International Shipping
Shipping Options:

We are very flexible with shippng options, thus providing our customers the service they require. Options include:

United Parcel Service

UPS Ground
UPS 3 Day Select
UPS 2nd Day Air
UPS Next Day Air

Federal Express

FedEx Home Delivery
FedEx Express Saver
FedEx 2nd Day Air
FedEx Standard Overnight
FedEx Priority Overnight
FedEx First Overnight

United States Postal Service



USPS Priority Mail
Product Returns

Tangible products purchased from our online catalog may be returned within thirty (30) days for a refund, excluding shipping, handling and restocking fees where applicable. Because of their nature, we generally do not accept returns of packaged software products. In cases where packaged software products are accepted for return, we may require you to sign a certification that all copies have been destroyed.

A RETURN AUTHORIZATION MUST BE RECEIVED FROM THIS SERVICE PRIOR TO PHYSICALLY SHIPPING A PRODUCT BACK. ALL RETURNED PRODUCTS MUST BE KEPT IN THEIR ORIGINAL CONDITION, INCLUDING PACKAGING AND ANY SUPPORTING DOCUMENTATION. PLEASE NOTE THAT THERE WILL BE A 15% RESTOCKING FEE FOR ANY PRODUCT RETURNS OTHER THAN SHIPPING DAMAGE AND/OR DEFECTIVE PRODUCT AS RECEIVED. SHIPPING, HANDLING AND INSURANCE CHARGES ARE NOT REFUNDABLE.